ENSURING SMOOTH OPERATIONS, NO MATTER WHAT

Bring the expertise of computer experts and troubleshooters to your office any time you need us! With our remote IT support service, we can help you fix anything that hinders you from using your IT systems, devices, and tool. Anything!

  • Reduce Costs

    A remote IT support team works similarly to an in-house staff, but with reduced costs and eliminating the need for equipment and on-premise expenses.

  • 24/7 Support Specialists

    No matter what time your business operates, we have a team of IT specialists who is always available to address your IT concerns and troubleshoot any problems.

  • Better Performance

    When you have an available IT support at your disposal, you can ensure that your people work efficiently, productively, and not being limited by IT troubles.

  • Scalability

    As you expand your business, you can easily scale your operations with outsourced IT support staff. Just tell us your IT support needs, and we’ll accommodate your requirements.

WHAT IS REMOTE IT SUPPORT?

Without a well-monitored and constantly updated IT system, your business is at risk for various viruses and other online threats. Professional remote IT support services protect your business from the risk of data loss and digital access from suspicious sources. These involve deploying powerful firewalls, event-monitoring software, and robust data storage.

WHY MANAGED IT SERVICES

  • Reduces time & money spent on IT maintenance
  • Only, 50% of organizations outsource their IT ops to MSP
  • 46% of companies using MSPs lower annual IT costs by > 25%
  • Efficiency and reliability impels 56% of large companies to work with an MSP
Solutions

COMPREHENSIVE REMOTE IT SUPPORT INCLUDE

  • support--v1

    Incident-Based Support

    At HEX64, we have a team of technical experts who deliver exceptional solutions. Our incident-based support ensures that all problems are addressed properly and efficiently.

  • last-24-hours

    24×7 Monitoring & Management

    Our 24/7 support team is dedicated to address concerns, troubleshoot problems, maximize efficiency, and ensure business continuity.

  • server

    High-End Solutions

    HEX64 gives you access to high-end solutions for complex IT concerns. We make sure to eliminate annoying technical glitches that disrupt your business.

  • network

    Centralized Support

    For simple or complex IT needs, we provide centralized support to help you right when you need us to. No waiting time. No complicated processes. Just the right help.

  • services

    End-User Support

    Our remote help desk is ready to answer questions and provide support to your users 24/7. Get expert advice on how to get your system up and running at all times.

  • Multiple Support Channel

    We provide support via email, SMS, chat, and phone. By having multiple support channels, you can reach us out whenever and wherever you need us!


INDUSTRIES WE SERVE

WE WORK WITH

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, HEX64 has you covered with industry compliant solutions, customized to your company’s specific needs.


Ankur Tripathi

There are extremely responsive and the services are really useful.

Ankur Tripathi
Ryan Jensen

They provide high quality and reliable services; we are satisfied with the services offered. Its pleasure working with HEX64

Ryan Jensen
Why choose us

6 REASONS TO PARTNER WITH HEX64

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    Stop wasting time, money, and opportunities brought by unnecessary IT troubles! HEX64 provides fast, speedy, and efficient IT support and solutions at all times.
  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    We boast years of solid experience and a proven track record in delivering top-notch IT support and solutions to businesses of all sizes throughout the globe.
  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You don’t need to be a tech enthusiast to understand us. We will communicate with you in the simplest way possible to ensure that we are on the same page.
  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    Your business goals are important to us. Let our tech experts take care of your IT needs, so you can focus on running profit-driven operations for your business.
  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    Whether you need help with IT support, network management, cyber security, or cloud computing, we provide a wide range of solutions tailored to your business needs.
  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    You can rely on us for safe, reliable, and cost-effective IT support and solutions. Your satisfaction is our top priority, that’s why we work to exceed your expectations.

Custom IT services and solutions for your business

  • NOC

    Creating NOC for your organization for added visibility & security…

    Click here

  • IT Consultancy

    IT consultants for innovative planning…

    Click here

  • Cloud Email Consulting

    Guiding you with your cloud email needs…

    Click here

  • Cloud Consulting

    Helping businesses make the most of the cloud…

    Click here

  • IT Security

    Protecting your network against attacks…

    Click here


Why Choose Our Managed IT Services?

 

  • health-6332_fc720e72-c337-4f55-ac5e-081bb75924ec
    Grow your business
    Focus on scaling and expanding your business, while we take care of your IT needs and network requirements.
  • computer-network-1878_d52426db-94da-42b1-a4cd-d9ec6ecccef7
    Streamline processes
    Increase productivity and performance of your organization when you have a dedicated IT support team by your side.
  • telephone-operator-4682_4cd38ad2-7f4a-4298-bae0-babc3fb40b99
    Empower your people
    Allow your employees to do more and focus on their jobs, without being held back by tech issues and concerns.