GET NEXT-GEN REMOTE HELPDESK SERVICES FOR YOUR BUSINESS

Bring the expertise of IT experts and trouble-shooters to your office any time you need us! With our Remote Helpdesk services, we can help you fix anything that hinders you from using your IT systems, devices, and tool. Anything!

  • Reduced Costs With Remote IT Support Services

    A Remote IT Support team works similarly to an in-house staff, but with reduced costs and eliminating the need for equipment and on-premise expenses.

  • 24×7 Expert Remote IT Support Services

    No matter what time your business operates, we have a team of IT specialists who is always available to address your IT concerns and troubleshoot any problems.

  • Remote IT Support Services For Better Performance

    When you have an available IT support at your disposal, you can ensure that your people work efficiently, productively, and not being limited by IT troubles.

  • Tailored Remote IT Support Services

    As you expand your business, you can easily scale your operations with outsourced IT support staff. Just tell us your IT support needs, and we’ll accommodate your requirements.

BENEFITS OF OUTSOURCING REMOTE HELP DESK SERVICES

Without a well-monitored and constantly updated IT system, your business is at risk for various viruses and other online threats. Professional Remote IT Support services protect your business from the risk of data loss and digital access from suspicious sources. These involve deploying powerful firewalls, event-monitoring software, and robust data storage.

WHY REMOTE HELP DESK SERVICES

  • Reduces time & money spent on Remote IT Support
  • Only, 50% of organizations outsource their IT ops to MSP
  • 46% of companies using MSPs lower annual IT costs by > 25%
  • Efficiency and reliability impels 56% of large companies to work with an MSP
Solutions

COMPREHENSIVE REMOTE HELP DESK SERVICES INCLUDE

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    Incident-Based Support

    At HEX64, we have a team of technical experts who deliver exceptional solutions. Our incident-based support ensures that all problems are addressed properly and efficiently.

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    24×7 Remote Monitoring & Management

    Our 24/7 support team is dedicated to address concerns, troubleshoot problems, maximize efficiency, and ensure business continuity.

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    High-End Solutions

    HEX64’s Remote IT Support Services gives you access to high-end solutions for complex IT concerns. We make sure to eliminate annoying technical glitches that disrupt your business.

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    Centralized Support

    For simple or complex IT needs, we provide centralized support to help you right when you need us to. No waiting time. No complicated processes. Just the right help.

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    End-User Support

    Our remote help desk is ready to answer questions and provide support to your users 24/7. Get expert advice on how to get your system up and running at all times.

  • Multiple Support Channel

    We provide support via email, SMS, chat, and phone. By having multiple support channels, you can reach us out whenever and wherever you need us!


WHO WE SERVE

ELIMINATE IT CHALLENGES WITH DEPENDABLE IT HELP DESK SERVICES

Intermittent IT issues may lead businesses to unstable IT & loss of productivity. Our Remote Help Desk Services ensure quick incident resolution and preventive infrastructure monitoring to achieve its fault-free functioning.

Stop wasting time and money on technology. Explore our company


INDUSTRIES WE SERVE

CUSTOM-FIT REMOTE HELP DESK SERVICES FOR BUSINESSES

No matter what is your business nature & size, HEX64 Remote Help Desk Services are aimed to provide custom-fit solutions according to customers’ needs. Our experts proactively fix and prevent IT-related issues to ensure the overall stability of the IT infrastructure.


Ankur Tripathi

There are extremely responsive and the services are really useful.

Ankur Tripathi
Ryan Jensen

They provide high quality and reliable services; we are satisfied with the services offered. Its pleasure working with HEX64

Ryan Jensen
Why choose us

6 REASONS TO PARTNER WITH HEX64

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    Stop wasting time, money, and opportunities brought by unnecessary IT troubles! HEX64 provides fast, speedy, and efficient IT support and solutions at all times.
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    Experienced

    We boast years of solid experience and a proven track record in delivering top-notch IT support and solutions to businesses of all sizes throughout the globe.
  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You don’t need to be a tech enthusiast to understand us. We will communicate with you in the simplest way possible to ensure that we are on the same page.
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    Business savvy

    Your business goals are important to us. Let our tech experts take care of your IT needs, so you can focus on running profit-driven operations for your business.
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    One Stop Shop

    Whether you need help with IT support, network management, cyber security, or cloud computing, we provide a wide range of solutions tailored to your business needs.
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    100% Satisfaction Guarantee

    You can rely on us for safe, reliable, and cost-effective IT support and solutions. Your satisfaction is our top priority, that’s why we work to exceed your expectations.

Custom IT services and solutions for your business

  • NOC

    Creating NOC for your organization for added visibility & security…

    Click here

  • IT Consultancy

    IT consultants for innovative planning…

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  • Cloud Email Consulting

    Guiding you with your cloud email needs…

    Click here

  • Cloud Consulting

    Helping businesses make the most of the cloud…

    Click here

  • IT Security

    Protecting your network against attacks…

    Click here


Why Choose Our IT Services?

 

  • health-6332_fc720e72-c337-4f55-ac5e-081bb75924ec
    Grow your business
    Focus on scaling and expanding your business, while we take care of your IT needs and network requirements.
  • computer-network-1878_d52426db-94da-42b1-a4cd-d9ec6ecccef7
    Streamline processes
    Increase productivity and performance of your organization when you have a dedicated IT support team by your side.
  • telephone-operator-4682_4cd38ad2-7f4a-4298-bae0-babc3fb40b99
    Empower your people
    Allow your employees to do more and focus on their jobs, without being held back by tech issues and concerns.