GET NEXT-GEN REMOTE IT HELPDESK SERVICES FOR YOUR BUSINESS

Bring the proficiency of IT professionals and trouble-shooters to your office any time you need us! With our 24X7 Remote IT Helpdesk services, we can help you fix anything that hinders you from using your IT systems, devices, and tool. Anything!

  • Reduced Costs With Remote IT Helpdesk

    A Remote IT Help-desk support team works similarly to in-house staff, but with reduced costs and eliminating the need for equipment and on-premise expenses.

  • 24×7 Expert Remote Helpdesk Services

    No matter what time your business operates, we have a team of IT specialists who is always available to address your IT concerns and troubleshoot any problems.

  • HEX64 Remote Help-desk Services For Better Performance

    When you have available IT support at your disposal, you can ensure that your people work efficiently, and productively, and are not being limited by IT troubles.

  • Remote IT Helpdesk Services Globally

    As you expand your business, you can easily scale your operations with outsourced IT support staff. Just tell us your IT support needs, and we’ll accommodate your requirements.

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BENEFITS OF OUTSOURCING REMOTE HELP DESK SERVICES

Without a well-monitored and constantly updated IT system, your business is at risk for various viruses and other online threats. Professional Remote IT Helpdesk services provider protects your business from the risk of data loss and digital access from suspicious sources. These involve deploying powerful firewalls, event-monitoring software, and robust data storage.

WHY REMOTE HELP DESK SERVICES?

  • Reduces time & money spent on Remote Helpdesk Support
  • Only, 50% of organizations outsource their IT ops to MSP
  • 46% of companies using MSPs lower annual IT costs by > 25%
  • Efficiency and reliability impels 56% of large companies to work with an MSP
Solutions

COMPREHENSIVE REMOTE HELP DESK SERVICES INCLUDE

  • Incident-Based-Support

    Incident-Based Support

    At HEX64, we have a team of technical experts who deliver exceptional solutions. Our incident-based support ensures that all problems are addressed properly and efficiently.

  • 247-Remote-Monitoring-Management

    24×7 Remote Monitoring & Management

    Our 24/7 support team is dedicated to address concerns, troubleshoot problems, maximize efficiency, and ensure business continuity.

  • High-End-Solutions

    High-End Solutions

    HEX64’s Remote Help-desk Services gives you access to high-end solutions for complex IT concerns. We make sure to eliminate annoying technical glitches that disrupt your business.

  • Centralized-Support

    Centralized Support

    For simple or complex IT needs, we provide centralized support to help you right when you need us to. No waiting time. No complicated processes. Just the right help.

  • End-User-Support

    End-User Support

    Our remote help desk is ready to answer questions and provide support to your users 24/7. Get expert advice on how to get your system up and running at all times.

  • Multiple Support Channel

    We provide support via email, SMS, chat, and phone. By having multiple support channels, you can reach us out whenever and wherever you need us!


WHO WE SERVE

ELIMINATE IT CHALLENGES WITH DEPENDABLE REMOTE IT HELP DESK SERVICES

Intermittent IT issues may lead businesses to unstable IT & loss of productivity. Our Remote Help Desk Services ensure quick incident resolution and preventive infrastructure monitoring to achieve its fault-free functioning.

Stop wasting time and money on technology. Explore our company


MEET OUR CLIENTS


IT Services & Solutions | We offer onsite IT & Computer AMC Services support.
AwareBase creates information environment improvement plans and brings hardware, software, data and business process together so that businesses that design.
bk SYSTEMS takes full responsibility for mapping, modeling, delivering, supporting and managing of the systems to the complete satisfaction of its customers.
Cuttingedge translation services Ltd. is the unparalleled quality of its World Class services and practice of providing genuine human translation.
Websure is a complete underwriting and broking system designed primarily for underwriting agencies and brokers with delegated authority.

INDUSTRIES WE SERVE

CUSTOM-FIT REMOTE HELP DESK SERVICES FOR BUSINESSES

No matter what is your business nature & size, HEX64 Remote Help Desk Services are aimed to provide custom-fit solutions according to customers’ needs. Our experts proactively fix and prevent IT-related issues to ensure the overall stability of the IT infrastructure.

AwareBase creates information environment improvement plans and brings hardware, software, data and business process together so that businesses that design.
Websure is a complete underwriting and broking system designed primarily for underwriting agencies and brokers with delegated authority.
bk SYSTEMS takes full responsibility for mapping, modeling, delivering, supporting and managing of the systems to the complete satisfaction of its customers.
Cuttingedge translation services Ltd. is the unparalleled quality of its World Class services and practice of providing genuine human translation.
IT Services & Solutions | We offer onsite IT & Computer AMC Services support.

Ankur Tripathi

There are extremely responsive and the services are really useful.

Ankur Tripathi
Ryan Jensen

They provide high quality and reliable services; we are satisfied with the services offered. Its pleasure working with HEX64

Ryan Jensen

Custom IT services and solutions for your business

  • NOC

    Creating NOC for your organization for added visibility & security…

    Click here

  • IT Consultancy

    IT consultants for innovative planning…

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  • Cloud Email Consulting

    Guiding you with your cloud email needs…

    Click here

  • Cloud Consulting

    Helping businesses make the most of the cloud…

    Click here

  • IT Security

    Protecting your network against attacks…

    Click here


Why Choose Our IT Services?

 

  • health-6332_fc720e72-c337-4f55-ac5e-081bb75924ec
    Grow your business
    Focus on scaling and expanding your business, while we take care of your IT needs and network requirements.
  • computer-network-1878_d52426db-94da-42b1-a4cd-d9ec6ecccef7
    Streamline processes
    Increase productivity and performance of your organization when you have a dedicated IT support team by your side.
  • telephone-operator-4682_4cd38ad2-7f4a-4298-bae0-babc3fb40b99
    Empower your people
    Allow your employees to do more and focus on their jobs, without being held back by tech issues and concerns.


    6 REASONS TO PARTNER WITH HEX64

    • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

      Quick response

      Stop wasting time, money, and opportunities brought by unnecessary IT troubles! HEX64 provides fast, speedy, and efficient IT support and solutions at all times.

    • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

      Experienced

      We boast years of solid experience and a proven track record in delivering top-notch IT support and solutions to businesses of all sizes throughout the globe.

    • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

      Business savvy

      Your business goals are important to us. Let our tech experts take care of your IT needs, so you can focus on running profit-driven operations for your business.

    • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

      One Stop Shop

      Whether you need help with IT support, network management, cyber security, or cloud computing, we provide a wide range of solutions tailored to your business needs.

    • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

      No geek speak

      You don’t need to be a tech enthusiast to understand us. We will communicate with you in the simplest way possible to ensure that we are on the same page.

    • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

      100% Satisfaction Guarantee

      You can rely on us for safe, reliable, and cost-effective IT support and solutions. Your satisfaction is our top priority, that’s why we work to exceed your expectations.