Managed IT Support Services

Managed IT Support Services: Streamline Your Technology Operations with Professional Expertise

HEX64 is a trusted managed IT provider in the USA, offering a wide range of services to meet the needs of businesses of all sizes. Our goal is to keep your IT systems running smoothly and securely, so you can focus on your business goals. We specialize in key services like help desk support, network monitoring, server management, security solutions, data backup, and disaster recovery.

Additionally, we handle software management, vendor coordination, IT consulting, and performance reporting to ensure your IT infrastructure operates without disruptions. As one of the leading Managed IT Support Services Providers, we take a proactive approach to identifying and solving issues before they impact your business. By choosing HEX64 as your managed IT provider in the USA, you get expert support at a fixed price, making it easier to plan your IT budget. With our dedicated team and hands-on support, we simplify IT management for you, allowing your business to grow without interruptions. Trust us as your partner for reliable Managed IT Support Services Providers and experience seamless IT operations every day.

Expert Advice For All Your Managed IT Support Services Needs
HEX64 is composed of a team of highly skilled and experienced IT professionals. With our proven track record and a solid background in managing IT, we can cater to all your IT needs.
Scale Your Growth With Customized Managed Support
As your business grows, you can easily scale up your operations with outsourced managed-to-support IT services. You can tell us your IT requirements, and we’ll cater to them.
Cost-Effective Support For Managing IT
Our cost-effective managed IT solutions can help you eliminate high technology costs. Consider us as an investment, because we can help you achieve high ROI in no time.
Increased Efficiency Through HEX64 Managed IT Support
By outsourcing managed IT support service, you are maximizing your business productivity which translates to saved time, better performance, and increased profits.

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Our Managed IT Support Service Include

HEX64 is a leading Managed IT Support Services Provider in Asia, particularly in India, offering 24×7 outsourced solutions to meet diverse business needs. We combine expert IT management with flexibility to deliver high-quality, client-focused results. Tailored for small businesses, our managed IT services simplify system management and enhance reliability. Our offerings include help desk support, network monitoring for security and stability, server management for optimal performance, and data backup for business continuity. Additionally, we provide software and application management, IT asset tracking, vendor coordination, IT consulting, and detailed reporting, delivering a comprehensive IT management experience. By outsourcing to HEX64, businesses benefit from proactive monitoring, expert support, and seamless technology management. This allows them to focus on growth while we handle their IT challenges efficiently and reliably.

IT Managed Support from HEX64?

A proactive approach to address potential IT issues
HEX64 allows for cost savings by eliminating the need to hire and train in-house IT staff, providing flexible, scalable and tailored services.
A team of skilled professionals with extensive knowledge.

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Solutions

Comprehensive Managed IT Support Services Include

Network
To ensure the stability of your business operations, HEX64 offers reliable and secure network management and monitoring services.
Service desk
Our 24/7 support team is dedicated to addressing concerns, troubleshooting problems, maximizing efficiency, and ensuring business continuity.
Infrastructure
Our IT experts are experienced in IT infrastructure management and optimization to ensure the safety and stability of your network at all times.
Endpoint management
Do you use many remote devices? HEX64 will deploy, update, and troubleshoot these endpoint devices in your organization.
Applications
We will install and update software, programs, and applications your business needs in order to operate smoothly and efficiently.
Managed IT Support
For a higher level and more in-depth IT Managed Support Service Management, we can deploy advanced management tools in your organization.

ELIMINATE MANAGED IT CHALLENGES BY 24X7 OUTSOURCED MANAGED IT SUPPORT SERVICES

HEX64’s Managed IT Support Services help businesses work smarter and grow faster with reliable solutions tailored to their needs. Whether you’re a small company or a large organization, our services save costs on salaries, equipment, and operations while ensuring 24/7 support to quickly resolve issues and prevent disruptions. With proactive monitoring and fast problem-solving, we keep your business running smoothly. Our flexible, scalable solutions adapt seamlessly as your business evolves, allowing you to focus on your core goals while we efficiently handle your IT needs.

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OUR VALUABLE IT MANAGED SUPPORT SERVICE's Clients

Our valuable IT managed support service is specifically designed to help a wide variety of businesses across different industries. In particular, we specialize in supporting small and medium-sized businesses (SMBs) by managing their IT infrastructure and technical needs so that they can concentrate on growing their business. For instance, startups benefit from our reliable managed IT solutions, which ensure their technology is always aligned with their goals and plans. Additionally, professional service firms, healthcare providers, educational institutions, nonprofits, retailers, manufacturers, financial institutions, and real estate companies count on us for dependable IT support and safe data management.

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The services are reliable, high quality and very useful. Its great experience to work with HEX64.

Ashish

There are extremely responsive and the services are beneficial.

Ankur Tripathi

Why choose us

6 REASONS TO PARTNER WITH HEX64

Quick response
Stop wasting time, money, and opportunities brought by unnecessary IT troubles! HEX64 provides fast, speedy, and efficient IT support and solutions at all times.
Experienced
We boast years of solid experience and a proven track record in delivering top-notch IT support and solutions to businesses of all sizes throughout the globe.
No geek speak
You don’t need to be a tech enthusiast to understand us. We will communicate with you in the simplest way possible to ensure that we are on the same page.
Business savvy
Your business goals are important to us. Let our tech experts take care of your IT needs, so you can focus on running profit-driven operations for your business.
One Stop Shop
Whether you need help with IT support, network management, cyber security, or cloud computing, we provide a wide range of solutions tailored to your business needs.
100% Satisfaction Guarantee
You can rely on us for safe, reliable, and cost-effective IT support and solutions. Your satisfaction is our top priority, that’s why we work to exceed your expectations.

Tailored IT Solutions, Your Business's Success Blueprint.

IT Support
Supporting your business with IT services…
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IT Consultancy
IT consultants for innovative planning…
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Cybersecurity
Protect your business from malware, hackers…
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Cloud Consulting
Helping businesses make the most of the cloud…
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VAPT
Providing integrated network security solutions…
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Pricing and Plan

Fixed monthly fee for Managed IT Support Services. No costly surprises

Monthly billing
Annual billing

Monthly billing

careBasic

Designed for businesses with basic IT requirements

$4.99 /month/device

careBasic service includes:
Monitor your networking devices, in-house & cloud servers
24x7 monitoring
Automated email alerts & workflows
Optional break-fixes (Hourly charge)

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endpointCare

Designed for businesses looking to eliminate costly break/fix IT services

$24.99 /month/device

endpointCare service includes:
Includes endpoints (Laptop, system, tablet, mobile)
8x5 Incident based helpdesk
AV management
Patch management
8x5 Rapid Remote support
MDM management

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serverCare

A fully comprehensive plan for any business size or needs.

$49.99 /month/device

serverCare service includes:
24/7 server monitoring
Shared Tier 2 Support
8x5 Break-fixes
Quick Incidents Response
Monitoring server performance
Regular and periodic server check-up
OS update and patches
Backup management
Regular Security scanning
Antivirus configurations and update
Scheduled maintenance
Issues RCA Reporting
Monthly reporting

Start free trial

Annual billing

careBasic

Designed for businesses with basic IT requirements

$108 /year/device

careBasic service includes:
Includes server & network devices
Include Cloud based server
24x7 monitoring
Automated email alerts & workflows
Optional break-fixes

Start free trial

endpointCare

Designed for businesses looking to eliminate costly break/fix IT services

$324 /year/device

endpointCare service includes:
Includes endpoints (Laptop, system, tablet, mobile)
8x5 Incident based helpdesk
AV management
Patch management
8x5 Rapid Remote support
MDM management

Start free trial

serverCare

A fully comprehensive plan for any business size or needs.

$486 /year/device

serverCare service includes:
24/7 server monitoring
Shared Tier 2 Support
8x5 Break-fixes
Quick Incidents Response
Monitoring server performance
Regular and periodic server check-up
OS update and patches
Backup management
Regular Security scanning
Antivirus configurations and update
Scheduled maintenance
Issues RCA Reporting
Monthly reporting

Start free trial

*Pricing valid for minimum 20 devices.

Why Choose Our IT Services?

Grow your business
Focus on scaling and expanding your business, while we take care of your IT needs and network requirements.
Streamline processes
Increase productivity and performance of your organization when you have a dedicated IT support team by your side.
Empower your people
Allow your employees to do more and focus on their jobs, without being held back by tech issues and concerns.

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Managed IT Support Services