overview

What are Managed IT Services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

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Certified experts

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Certified experts
End user satisfaction

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End user satisfaction
Global reach

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Service desk

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Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT Services Include

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    Network

    To ensure the stability of your business operations, HEX64 offers reliable and secure network management and monitoring services.

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    Service desk

    Our 24/7 support team is dedicated to address concerns, troubleshoot problems, maximize efficiency, and ensure business continuity.

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    Infrastructure

    Our IT experts are experienced in IT infrastructure management and optimization to ensure safety and stability of your network at all times.

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    Endpoint management

    Do you use many remote devices? HEX64 will take care of deploying, updating, and troubleshooting these endpoint devices in your organization.

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    Applications

    We will install and update software, programs, and applications your business needs in order to operate smoothly and efficiently.

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    Managed services

    For a higher level and more in depth IT Service Management, we can deploy advanced management tools in your organization.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    There is no need to build an in-house IT team from the ground up. By working with HEX64’s IT experts, you can save on operational costs, salary, and office equipment.

  • Trusted IT Advisor

    HEX64 is composed of a team of highly skilled and experienced IT professionals. With our proven track record and solid background in IT, we can cater to all your IT needs.

  • Economy of Scale

    As your business grows, you can easily scale up your operations with outsourced managed IT services. You can simply tell us your IT requirements, and we’ll cater to them.

  • Increased Efficiency

    By outsourcing your managed IT services, you are maximizing your business productivity which translates to saved time, better performance, and increased profits.

  • Small Initial Investment

    Our cost-effective managed IT solutions can help you eliminate high technology costs. Consider us as an investment, because we can help you achieve high ROI in no time.

Stop wasting time and money on technology. Let’s get started

Being able to contact HEX64 for support or advice 24x7 has been invaluable. I respect and trust their opinions and suggestions.
Karen White

Pricing and Plan

Fixed monthly fee for all IT services. No costly surprises

CareBasic

Designed for businesses with basic IT requirements
$65.99 /month/device
Pricing includes coverage for users
  • All careBasic services include:
  • Includes server & network devices
  • Include Cloud based server
  • 24x7 monitoring
  • Automated email alerts & workflows
  • Optional break-fixes

EndpointCare

Designed for businesses looking to eliminate costly break/fix IT services
$38.99 /month/device
Pricing includes coverage for users
  • All EndpointCare services include:
  • Includes end-devices (Laptop, system, tablet, mobile, etc.)
  • Proactively monitoring endpoints
  • Break-Fixes
  • Security management
  • Patch management
  • Rapid Remote support
  • MDM management

ServerCare+

A fully comprehensive plan for any business size or needs.
$99.95 /month/device
Pricing includes coverage for users
  • All ServerCare+ services include:
  • 24×7 server and network monitoring
  • Critical Application & services monitoring
  • Proactive remote support
  • Patch Management
  • User Account Administration
  • Log Monitoring
  • Vendor management
  • Periodic maintenance
  • Weekly, Monthly, & Annual reporting
  • Performance Analysis and Consulting Reports
  • 30 minute response time
  • Anti-Virus Management
  • Scheduled maintenance
  • Periodic auditing
  • Guaranteed Uptime

CareBasic

Designed for businesses with basic IT requirements
$692.99 /year/device
Pricing includes coverage for users
  • All careBasic services include:
  • Includes server & network devices
  • Include Cloud based server
  • 24x7 monitoring
  • Automated email alerts & workflows
  • Optional break-fixes

EndpointCare

Designed for businesses looking to eliminate costly break/fix IT services
$409.99 /year/device
Pricing includes coverage for users
  • All EndpointCare services include:
  • Includes end-devices (Laptop, system, tablet, mobile, etc.)
  • Proactively monitoring endpoints
  • Break-Fixes
  • Security management
  • Patch management
  • Rapid Remote support
  • MDM management

ServerCare+

A fully comprehensive plan for any business size or needs.
$1049.99 /year/device
Pricing includes coverage for users
  • All ServerCare+ services include:
  • 24×7 server and network monitoring
  • Critical Application & services monitoring
  • Proactive remote support
  • Patch Management
  • User Account Administration
  • Log Monitoring
  • Vendor management
  • Periodic maintenance
  • Weekly, Monthly, & Annual reporting
  • Performance Analysis and Consulting Reports
  • 30 minute response time
  • Anti-Virus Management
  • Scheduled maintenance
  • Periodic auditing
  • Guaranteed Uptime

Save 20% on an annual plan*

Why Choose Our Managed IT Services?

 

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    Grow your business
    Focus on scaling and expanding your business, while we take care of your IT needs and network requirements.
  • computer-network-1878_d52426db-94da-42b1-a4cd-d9ec6ecccef7
    Streamline processes
    Increase productivity and performance of your organization when you have a dedicated IT support team by your side.
  • telephone-operator-4682_4cd38ad2-7f4a-4298-bae0-babc3fb40b99
    Empower your people
    Allow your employees to do more and focus on their jobs, without being held back by tech issues and concerns.


    Custom IT services and solutions for your business

    • IT Support

      Supporting your business with IT services…

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    • IT Consultancy

      IT consultants for innovative planning…

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    • Cybersecurity

      Protecting your network against attacks…

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    • Cloud Computing

      Enabling you to work anywhere, any time…

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    • RIM

      Monitoring and managing your network…

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    our values

    COMMITMENT INNOVATION REPUTATION EXCELLENCE

    Let us provide the support your business deserves.
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