It is an excellent idea to outsource your managed IT services provider to close the IT skills hole that various businesses struggle with. Managed service providers have become the adopted IT model for companies of all dimensions. They deliver advanced support, security and proactive maintenance that even the largest organizations cannot afford to rent in-house.
In this blog, we’ll cover 12 telltale points your organization can benefit from by hiring a managed IT service provider.
- Faced Security Breaches/Hacked
If your firm has been duped by ransomware, malware, DoS attacks, phishing, you are not alone. According to Interpol, the concern and uncertainty surrounding the COVID-19 pandemic has led to an “alarming” rate of cyberattacks.
What is more important, however, is that 40% of IT administrators consider cyber security jobs the most difficult to complete. The lack of qualified, experienced cybersecurity staff keeps the largest organizations struggling to keep up with security fixes, putting them at risk of recurring hacks.
Operating with a managed service provider who is up to date on ongoing cyber security approaches keeps you and your sensitive data safe.
- IT Costs Are Skyrocketing
If you’re relying on a pay-as-you-go or break-fix model for your IT support, you’re clearly spending too much. As per the description, this is a reactive rather than proactive approach for IT, with no ongoing or preventive management.
Unexpected expenses can happen at any time. If you only get help when there’s a problem, chances are you’ve experienced a loss of income, productivity, and uptime before. Routine maintenance is much more cost-effective than breaking-fixes or completely repairing your IT infrastructure.
One of the benefits of outsourcing IT to a managed service provider is that some of the monthly expenses are affordable for costly, unforeseen emergencies.
- Have Limited Internal IT Staff
In an IT environment, the only regular thing is shifting. If you’re not focused on technological improvements, you’ll fall behind. And with the rate of technology increasing rapidly, holding back can be disastrous for your company.
It is convenient for in-house IT staff to be complacent in a closed environment. Managed service providers working with a variety of clients are exposed to the latest real-world IT issues and solutions.
Additionally, MSPs often spend on training and equipment to serve those customers. This compatibility makes them responsible for keeping up with the latest technological improvements. Respectable MSPs have an era of technical expertise that even the largest SMBs cannot engage in on a full-time basis.
- Require Extra Support For Remote Workers
Various companies have transitioned to remote work environments due to COVID-19. Organizations have recognized that supporting remote workers provides unprecedented challenges they were unprepared to face. While remote IT support tools are available, your IT team may be too busy to use them. The learning curve for mastering remote access software can be abrupt, restricting your IT staff from offering the quality support your representatives need.
Managed service providers can recommend, install and support remote access software for you, allowing your remote employees to get up to speed and back to work quickly.
- Need Help Migrating
Migrating from one method to another can be daunting—and with good reason. If done incorrectly, migration can result in extensive downtime, erroneous data, and security breaches.
Fortunately, the benefits of migration outweigh the risks. Switching to the latest technology usually results in cost savings, increased security, increased productivity, and more reliable scalability.
An expert managed service provider can manage this method, making your stay safe and secure. They will examine your state-of-the-art systems and work with you to design a migration strategy that is most desirable for your business.
- Want To Grow Strategically
If your company is in growth mode, you must continue to carefully build technology and systems that scale efficiently to access your items, having an IT strategy gives you a definite plan for where you need to go and How spending in technology can help you get there.
A managed IT services provider will have a larger outlook. They will not only consider your current needs but help you come up with a design that includes planned improvements and enhancements.
- Experiencing Excessive Downtime
“Get up, stay up!” The paramount objective of any experienced IT employee. Downtime is a business destroyer that everyone needs to dodge.
System availability is typically a target of “5 Nine Uptime”, meaning that a computer system or network is fully operational 99.999% of the time which equates to less than 6 minutes of downtime annually.
If your IT staff struggles to meet this standard, an experienced managed IT services provider can provide you with the expertise you need.
- Need Help Desk Support
Help desk support may be an initial consideration when you consider an MSP. While managed IT services providers also offer a lot, maintaining user support cannot be neglected.
The amount of support you need is entirely up to you. Various businesses find that a service partner is needed to manage routine support which frees up the IT staff to manage large projects. Achieving dedicated help desk support results in more proactive acknowledgement time, increased productivity, and a better workforce.
Managed IT service providers can be open 24/7/365, providing you with extended coverage that you may have previously lacked.
- Lack Of Hardware, Software And System Monitoring
Despite the saying, sometimes something just turns out, and you want to fix it! And while we’re at it, an ounce of prohibition is worth a pound of treat, especially at today’s allowance.
You can prevent most cyber threats with regular IT maintenance and efficient patch management. Research suggests that 60% of data breaches involved vulnerabilities in which a patch was uncovered but was not. Without regular maintenance, you are putting your IT environment at risk.
Outsourcing monitoring and maintenance to MSPs can be a lifesaver, recognizing problems and potential hazards before they become dangerous. Implementing a network IT assessment is an excellent first step in planning your modern system health status.
- Out Of Compliance
If you are in an enterprise that requires administrative compliance, make sure you are following the essential guidelines below along with your IT requirements.
Following are some of the standard compliance management that particular industries must follow
By reducing regulatory-needed problems for a qualified MSP focused on compliance, you are reducing the risks associated with breaking the rules for credit card amounts, client data, invasive learning, and more.
- Need To Implement Security Policies
As your technology advances, it is essential to implement security methods to manage compliance and ensure data security. Without appropriate policies, application proliferation, device management, and password theft can put your business’s livelihood at risk.
Outsourced cyber security experts can deploy and continuously update processes that keep both your system and your representatives secure.
- Crave Peace Of Mind
Who can put a sum on peace of mind? If unfinished security issues give you sleepless nights, the benefits of outsourcing IT services are invaluable.
From regular backup and recovery capabilities to thwart hacking attempts, managed IT services providers allow you to (finally) rest easy, knowing that your essential demands are handled.
Things To Consider Before Hiring A Managed IT Services Provider
There are a few points you should check before choosing a managed IT services provider.
- Experience: Have they ever been successful in your industry? Which methods have they favored installing in the past? Are you satisfied with their track record?
- Testimonials and Case Studies: Can you speak to current or past clients for testimonials?
- Cost: Do they need contracts? Does their pricing suit your budget constraints?
- Expertise: Does their experience suit your needs? What instrument do they practice? Do their employees/engineers have certificates or credentials to demonstrate their expertise?
- Service Requirements: Are they available 24/7/365? Do they offer SLAs to ensure responsibility and performance requirements?